Welcome to the official SpeedAU Help Center! This page answers the most common questions players ask about SpeedAU including how to sign up, claim bonuses, deposit, withdraw, and enjoy pokies and live casino games. All the information here is based specifically on our platform.Have a question not listed here? Our friendly support team is available 24/7.
General Information
- What is SpeedAU?
SpeedAU is your local online casino that specializes in pokies the popular live dealer games, table games and betting. It is optimized to play deliciously, securely on mobile and desktop with quick cashouts, real- money games, and thrilling bonuses.
- What is the process of creating an account on SpeedAU?
In order to create an account with SpeedAU, navigate to the official web resource of this platform and press the Sign Up button, input your phone number and follow the requirements to verify it via SMS or through WhatsApp, and you will immediately have 30 additional bonus credits to play.
- Is SpeedAU operating Australia legally?
Yes, SpeedAU is outright licensed and legally running in Australia and complies with all the national regulations to deliver safe and secure online gaming in Australia.
- Will I be able to play on SpeedAU on my phone?
Absolutely. SpeedAU will also run in mobile browsers where there is no need to download. Simply go to the site and get off to the races.
- What are the gaming solutions available at SpeedAU?
SpeedAU offers an enormous selection of games such as pokies, live dealer games, fishing and arcade-style games, cockfighting bets, scratch cards and progressive jackpots to enjoy fast, real-money action.
- What do I do in case I forgot my password?
Click on Forgot Password on the log in page and follow instructions in the text message when it arrives to change the password. We have 24/7 customer care representatives in case of assistance.
- What do I do to confirm my SpeedAU account?
Just post up a verified ID, a driver license or passport. This one-time verification process goes along the way of satisfaction of security and licensing laws.
- Is it possible to edit the information on my personal account?
Yes, it is possible to edit your details on a personal account, just log in to your SpeedAU account and follow the path to profile settings and update address, phone number, or email at any time.
- Why is my account suspended?
The reasons your account can be suspended include but are not limited to suspicious or irregular activity, breaches of our Terms of Service, or responsible gambling issues. Please Contact us to the customer support center to have the problem resolved.
- Where and how do I do an account closure?
Contact our support team when you want to deactivate your account- they will advise you on the step to take that will ensure your account is safely disabled.
Games & Pokies
- What games are offered in SpeedAU?
SpeedAU has a large variety of games to choose such as traditional online pokies, the modern video slots (including Megaways™ and jackpot games), live dealer games (including blackjack, roulette, and baccarat), arcade-style games (including cockfighting betting), and new games frequently released.
- Are the pokies impartial?
Absolutely. Every game is driven using licensed Random Number Generators (RNGs) that are frequently audited by accredited third party testers.
- Will I be able to participate in live dealer sessions?
Yes! Play with real dealers in high definition against real-time casino action in game rooms dedicated to black jack, roulette and baccarat, available on your mobile and at home.
- Is mobile gameplay for pokies supported?
Definitely. SpeedAU is fully optimized for mobile play—just log in via your phone or tablet for a smooth experience anytime.
- Are progressive jackpot pokies offered?
Indeed. Many of our pokies feature progressive jackpots, where the prize pool grows until someone hits the big win.
Deposits & Withdrawals
- How are the deposits allowed?
At SpeedAU, a variety of deposit options is available, with support of credit and debit cards, bank transfer, popular e-wallets (Skrill and Neteller), and cryptocurrencies (Bitcoin and Ethereum), and payments are completely safe and compatible with AUD. Full details available in our Deposit Guide.
- Does it have a minimum deposit?
Yes. Deposit amounts range between AUD 10 and AUD 11 depending on the payment mode in this particular case there is a slight difference in the deposit amounts.
- How long does the process of withdrawal take?
SpeedAU varies with its processing time depending on the mode of withdrawals. The withdrawal via e-wallet usually takes 24 hours and, in some cases (bank transfer), 2-5 business days. Speedy and secure winnings are always the aim. See our Withdrawal Guide for all payout timelines.
- Are withdrawals associated with any fee?
SpeedAU does not deduct charges on withdrawals but your payment provider might. Do consult them directly.
- Do I have a right to withdraw winnings on a bonus?
Yes–when you satisfy the respective wagering requirements. It is always important to read the terms and conditions of the bonuses, especially prior to cashing out.
Bonuses & Special Offers
- Which deals do I have at the moment at SpeedAU?
The promotions available at SpeedAU are frequently changing, and these offers can take the form of a no-deposit bonus e.g. AUD 30 free credit, match-deposit bonuses, free spins, cashback rewards on loyalty and free daily log-in bonuses. To see the latest offers, come to our Promotions page.
- What is the procedure of claiming a bonus?
Claim a Promotion on SpeedAU To get a promotion on SpeedAU, sign up or log in to your account, go to the Promotions page, tap on the promotion you want to use and complete the activation steps-most of the time you do not need a promotion code to claim an offer.
- Are there bonus wagering?
Yes. Any bonuses have wagering requirements that should be fulfilled prior to being able to withdraw it. Revise them.
- Can I take more than one bonus in a lump?
In most circumstances, only one bonus is allowed to be activated at the same time. Sometimes stacking may exist-see the Promotions page to see updates.
- What is a loyalty rewards program?
The SpeedAU loyalty rewards program will allow you to receive points on each bet that you make. These acts are convertible to bonuses, cash, special privileges and personal promotions.
- So what is responsible gambling?
It implies doing what you want but within proper boundaries, understanding your behaviors and resting at the right time to have a good balance.
- What happens when I think that I have a gambling problem?
Call Gambling Help Online or Gamblers Anonymous. And you may also address SpeedAU support staff to get help and advice.
- Do I have the option of self exclusion with SpeedAU?
Yes. We grant self-exclusion (temporarily or permanently) at your request just to get in touch with our support staff.
Security & Privacy
- Is my information safe with SpeedAU?
Yes. We utilize SSL encryption, firewalls, and established hosting to make sure your personal and financial security.
- What security is there on BuyTopUp.Com with regard to my personal information?
We have strict privacy rules, follow high-security encryption and we do not interchange information with third parties.
- Is SpeedAU reliable with financial data?
Yes. All payments are processed through bank grade gateways.
- What shall I do when I suspect that my account is accessed unauthorized?
Immediately contact the customer support We can help with lost passwords, account security and peep at any suspicious actions.
- What can be done to prevent underage gambling?
SpeedAU does not accept people under 18. We have stringent procedures to secure this policy especially in terms of age verification.
